Water softener maintenance that keeps it running for years
A little upkeep, a lot more years.
Regular maintenance keeps your softener working and helps it last. We check it, clean it and change what needs changing.
- Licensed plumbers
- Any brand
- Fast booking
Want the answer for your home?
Tell us your ZIP code and a rep calls you within 5 minutes to answer every question. No pressure, no sales visit.
You're probably on this page because:
- You're not sure your softener is still working
- You haven't looked at your softener in years
- Your salt tank looks crusty
A yearly checkup is cheaper than a new softener.
Hard water, by the numbers
- About 156 pounds of rock a year: what a family of 4 runs through its pipes at 10 grains of hardness. About 250 pounds in very hard water.
- Up to 48% less efficient: gas water heaters on hard water in testing.
- 1 in 3 homeowners replaced appliances or fixtures because of buildup.
Sources: 300 gal/day × grains × 64.8 mg × 365; WQRF and Battelle; Morton Salt survey via the Philadelphia Inquirer.
What a maintenance visit covers
- Hardness test before and after
- Brine tank clean-out and salt bridge check
- Injector and screen cleaning
- Valve settings checked for your water
- Bypass and O-rings checked for leaks
Book service
Life with it vs. without
| Without it | With it |
|---|---|
| Hard water sneaking back | Soft water every day |
| Surprise breakdowns | Problems caught early |
How booking works
- 1
Book online or call
- 2
We send a licensed partner plumber for your ZIP code
- 3
They fix it, often on the first visit, and bill you directly
- 4
Want it to stay fixed? Ask about the filter and salt subscription
Our take
Your yearly softener checklist
After 20+ years and [thousands] of systems sold, these are the problems we see most.
Most softeners need very little, but a little matters. Monthly: check the salt level and keep it a third to half full. Every few months: push a broom handle down to check for a salt bridge.
Yearly: clean the brine tank if there's sludge at the bottom, test your water hardness, and make sure the clock is right after any power outage. On chlorinated city water, resin wears faster, so replace your carbon pre-filter on schedule to protect it.
Skip those, and the first sign is usually spots coming back. Do them, and a softener can easily pass 10 to 15 years.
20+ years servicing softeners
Our partner plumbers work on every major brand.
- 20+ years in water
- Our own patents
- We supply other water companies
- [Thousands] of systems sold
- Licensed installers
More Service
Water Softener RepairSalt not going down, water feeling hard again, or a leak? Book a licensed local plumber to find the problem and fix it.Learn moreTime for a new water softener? We swap it in one visitIf your softener is old or failing, we remove it and install a new one sized for your home and water.Learn more
Don't want to change your filters? We'll do itPrefer not to swap filters yourself? Book a licensed plumber to change your RO, whole-house or Ultimate system filters.Learn more
Never haul a bag of softener salt againSoftener salt delivered to your door on a schedule, so you never run out. [Confirm service area.]Learn moreRelated Pages
Questions people ask
How often does a water softener need maintenance?
A quick check monthly and a full checkup yearly.
How do I clean a water softener tank?
Empty old salt, scoop out sludge, rinse, refill. Or book a visit.
How do I maintain a water softener?
Keep salt a third to half full, check for bridges, test hardness yearly.
Do you service all brands?
Yes, all major brands.
How much does maintenance cost?
[Set by partner plumber.]
Can I subscribe to salt and filters?
Yes.