SMS Terms

I agree to receive text messages from The H2O Standard about my quote, appointments, water test kit, orders and account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Consent is not a condition of purchase.

Effective 2026-10-29.

1. The Program

The H2O Standard sends text messages to customers and people who contact us, about your quote, install and service appointments, water test kit, orders, filter refills and account. We don't send marketing texts unless you separately agree to them.

2. How You Opt In

You opt in by ticking the text-message box on a form on h2ostandard.com, or by asking a rep to text you on a call. The box is never ticked for you, and you don't have to agree to texts to buy from us.

3. How Often

Message frequency varies with your request: usually a few texts while a request, quote or appointment is open, then only when something needs your attention.

4. Cost

Message and data rates may apply. Check your mobile plan for details.

5. Opting Out

Reply STOP to any text. You'll get one message confirming you're unsubscribed and no more texts after that. Reply START to opt back in.

6. Help

Reply HELP to any text, or email [email protected].

7. Carriers

Carriers are not liable for delayed or undelivered messages.

8. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Read our Privacy Policy.