What's in your water? Your city's water, explained
Hardness, disinfectant and what locals deal with, city by city.
We break down each city's water reports in plain English: hardness, disinfectant, and what locals deal with. [Once episodes are filmed: we also test real homes on camera.]
- Plain English
- Sourced from utility reports
- Free

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Tell us your ZIP code and a rep calls you within 5 minutes to answer every question. No pressure, no sales visit.
Every City
You're probably on this page because:
- You moved and the water tastes different
- You heard something about your city's water in the news
- You want to know what your utility adds to the water
Every city's water is different. Here's yours.
Water across our cities
- 8 of the 14 cities we serve use chloramine to disinfect.
- From about 2.5 to 12 grains: hardness across our Florida and Texas cities.
Sources: utility reports and TapWaterData.
Find your city
| Florida | Texas |
|---|---|
| Miami, Fort Lauderdale, West Palm Beach | Houston, San Antonio |
| Tampa, St. Petersburg, Orlando | Dallas, Austin, Fort Worth |
| Jacksonville, Cape Coral, Fort Myers |
Life with it vs. without
| Without it | With it |
|---|---|
| Guessing about your water | Your city, explained |
Our take
Why water tastes different in every city
After [thousands] of softeners sold and 20+ years wholesaling water equipment to other companies, here's what we've learned.
Water picks up the taste of where it comes from and how it's treated. Groundwater from limestone aquifers, like much of Florida's, tends to be hard and mineral-tasting. River and lake water, like Tampa's or Houston's, can pick up earthy tastes when algae blooms. Some cities soften their water at the plant, so it arrives soft.
Then there's the disinfectant. Chloramine cities often have a steady pool-like taste. And when a city switches sources in a drought, the taste can change overnight. That's why each of our city pages starts from that city's own reports.
Our own lab, 20+ years of water testing
Your sample goes to our own lab.
- 20+ years in water
- Our own patents
- We supply other water companies
- [Thousands] of systems sold
- Licensed installers
Related Pages
Questions people ask
Is my city's tap water safe?
Utilities must meet federal standards. Each city page shows what the reports say.
Why does my water taste different from my old city?
Different sources, minerals and disinfectants.
What is chloramine?
Chlorine combined with ammonia; harder to filter than chlorine.
Do you test homes in my city?
[Coming with episodes.] For now, get a free test kit.
Is my city on the list?
We're adding cities. Check your ZIP.
Where does your data come from?
Each city's own water reports and public data.





