Skip to content
TheH2O Standard

Water softener installation in Dallas, TX: what's really in your water

Reservoir water, chloramine and moderate hardness.

Dallas runs entirely on surface water from seven reservoirs, disinfected with chloramine. It's moderately hard, about 6.5 grains. Here's what fixes it.

  • Licensed Dallas plumbers
  • Flat prices
  • 30-day money-back guarantee

Want the answer for your home?

Tell us your ZIP code and a rep calls you within 5 minutes to answer every question. No pressure, no sales visit.

You're probably on this page because:

That's Dallas reservoir water. Here's the fix.

What hard water looks like

  • Crusty shower head. White buildup clogs the spray.

  • Faucet scale. Comes right back after you scrub.

  • Cloudy glasses. Even right out of the dishwasher.

  • Hard water stains on glass. That foggy film that won't wipe off.

See 2 or more? Your water is hard.

Hard water, by the numbers

Sources: 300 gal/day × grains × 64.8 mg × 365; WQRF and Battelle; Morton Salt survey via the Philadelphia Inquirer.

Seven lakes, one city

Dallas Water Utilities draws all of its water from reservoirs: Lewisville, Grapevine, Ray Hubbard, Tawakoni, Ray Roberts, Fork and Lavon, plus the Elm Fork of the Trinity River.

The water is treated with lime and other chemicals, filtered, and disinfected with chloramine. The Elm Fork plant also uses ozone. (Dallas Water Utilities report)

The result is moderately hard water, about 6.5 grains, with the steady taste of chloramine.

Why Dallas homes need carbon, not just a softener

Chloramine is the bigger daily issue for many Dallas homes. It's designed to last in the pipes, which is why it's harder to filter out than chlorine. Regular carbon handles it slowly; catalytic carbon is built for it.

Reservoir water also shifts with the seasons. Hot summers can bring taste and odor changes from the lakes.

For most Dallas homes, the fix is catalytic carbon for the chloramine plus a softener for the moderate hardness. That's the City Water System.

Best setup for Dallas homes

  • City Water System: $2,950 installed. Softener for hardness, carbon for the disinfectant, RO for drinking water

See the City Water System

Life with it vs. without

Without itWith it
Spots, scale or that pool tasteClean, soft-feeling water
Guessing what you needA system matched to Dallas water

How we work, start to finish

  1. 1

    You reach out or book online

  2. 2

    A rep calls you, usually within 5 minutes, to confirm your system and answer questions

  3. 3

    We schedule a licensed local plumber, usually within a week

  4. 4

    Install day: a few hours, plus a before-and-after water test

  5. 5

    After that: new filters every 6 months if you subscribe

Water advice built on local data

20+ years in water, and every city page starts from that city's own water reports.

  • 20+ years in water
  • Our own patents
  • We supply other water companies
  • [Thousands] of systems sold
  • Licensed installers

Written by [Name], [title], [20+] years in water treatment. Reviewed by [Licensed plumber name], license # [#]. Last updated [date]. Sources: listed under each "By the numbers" block and linked in the copy

More TX Cities

Questions people ask

How hard is Dallas water?

About 6.5 grains, moderately hard.

Does Dallas use chloramine?

Yes.

Where does Dallas water come from?

Seven reservoirs and the Elm Fork of the Trinity.

Do I need a softener in Dallas?

Many homes benefit; carbon for chloramine matters too.

Why does Dallas water taste different in summer?

Lake conditions change with heat.

Which areas do you serve?

[List areas.]

Get the right fix for Dallas water